Orihuela City Council has launched its first municipal tow truck service with a permanent operational unit based in Orihuela Costa. The contract has been presented by the councillor for Citizen Security and Procurement, Mónica Pastor, alongside the councillor for the Coast, Manuel Mestre. The aim is to improve response times to traffic incidents and the removal of abandoned vehicles across the municipality.

Under the new agreement, two operational units will work under joint management. One will serve Orihuela city and its surrounding districts, while the second will be permanently stationed at the Emergency and Security Centre in Orihuela Costa.

The standard service will run daily from 6am to 10pm, with a night service available on request between 10pm and 6am. The contract sets maximum response times of 15 minutes in Orihuela city and Orihuela Costa, and 30 minutes in outlying districts and during night hours.

The annual budget for the service is 493,324 euros, including VAT. The initial contract will last three years, with the option of two one-year extensions. Councillor Mestre has described the new unit as a long-awaited and essential improvement for residents of Orihuela Costa.