A technical error in the appointment booking system at the Civil Registry has caused significant disruption over the past few days. Users have been unable to secure appointments online, necessitating in-person visits to obtain a booking. This situation has led to long queues and extended waiting times outside the Civil Registry office.

The Ministry of Justice has acknowledged the issue and is currently working to rectify the malfunction. The incident has understandably frustrated many citizens who rely on the online system for convenience. The ministry urges those in need of appointments to remain patient as they work towards a solution.

Officials have stated that they are prioritising the restoration of online services to alleviate the strain on physical locations. Meanwhile, they are encouraging anyone requiring urgent assistance to visit during off-peak hours if possible.

This incident highlights the challenges faced by public services in ensuring reliable and efficient access for citizens. The ministry has pledged to improve the resilience of the appointment system to prevent future occurrences.