Santa Pola Council has officially launched a new mobile application, Santa Pola Contigo, aimed at improving communication between the local authority and the public. The platform is available free of charge on Android and iOS devices and turns a mobile phone into a direct channel for municipal information and services.

Residents and visitors can report problems in public spaces using the “Nueva incidencia” button. Users are asked to take a photograph, select the type of issue, geolocate it using GPS and submit the report. The relevant council department then receives the notification, manages the case and provides a direct response through the app, allowing users to track progress in real time.

The app also centralises a wide range of municipal information, including institutional news, urgent alerts, event listings, live streaming of council meetings, social media links, surveys, useful telephone numbers, duty pharmacies and weather forecasts. In addition, it provides direct access to the council’s electronic headquarters, procedures catalogue and appointment booking system.

The council says the aim is to make it easier for people to deal with local administration from a single digital space, while encouraging greater public participation in maintaining and improving Santa Pola.